Frequently Asked Questions
What is the shipping and processing time?
My order hasn't arrived. Can you help?
Will this arrive by 12/25?
Why won't my tracking update? Do you have more information?
Do you ship internationally?
Where do your products ship from?
What safety guidelines should I follow?
Do you offer samples?
How can I maximize burn time?
What is your return policy?
Do you offer bulk discounts?
Can I customize the candle packaging for my wedding or corporate event?
Do you offer private labels?