Please note our general processing and shipping times:
Due to COVID precautions, it currently takes 4 - 7 days to process and prepare an e-commerce order.
The Brooklyn Post Office is experiencing delays in processing orders, so it may take up to 5 days for the Post Office to scan your order after you receive a tracking number from us. We unfortunately cannot do anything to expedite this. If your order is time sensitive, we suggest you select UPS at check-out.
Wholesale orders are usually processed and prepared for shipment 5 - 10 business days after an order is placed.
When shipping internationally, recipients may be subject to additional duties and tax. This varies by country. Please be mindful of this when purchasing gifts that ship internationally.
Where do your products ship from?
We are located in Brooklyn, NY. Our mailing address is 2 Prince St, Suite 3012 / Brooklyn, NY 11201.
Please review the caution label before burning. Trim the wick to ¼” before burning to allow for a clean burn. Do not burn for more than 3 hours at a time. Never leave a candle burning unattended or within reach of drafts, pets, or small children.