Shipping policy

Most orders are prepared for shipment within 2-3 business days. You will receive an auto-notification from us with a tracking number the day your package is shipped. That means that we packed your order and it was sent to our mailroom for carrier pick up!

Economy Shipping
Most items that qualify for free shipping are shipped via USPS. If your order is time-sensitive, we suggest upgrading to one of the UPS options that are available at checkout. While that will not change processing times, it will likely reduce delays in transit.

Address Changes
Please be cautious when using auto-fill on websites! If you notice the wrong address has been entered, please email us immediately and we will try to correct it. If, however, your order has already been shipped, we will have to charge you a re-ship fee to send it to the correct address. 

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your order is marked delivered but you cannot find it, we can file a claim with the carrier. That process usually takes 5 - 7 business days.